MHR 405 Chapter Notes - Chapter 8: Team Dynamics, Work Unit, Social Loafing

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Teams: groups of two or more people who interact and influence each other, are mutu- ally accountable for achieving common goals associated with organizational objec- tives, and perceive themselves as a social entity within an organization. Teams have additional costs called process losses: resources (including time and en- ergy) expended towards team development and maintenance rather than the task. Team members need time and effort to resolve their disagreements, develop mutual understanding of their goals, determine the best strategy for accomplishing those goals, negotiate their specific roles, and agree on informal rules of conduct. Brooks"s law: the principle that adding more people to a late software project only makes it later. Task interdependence: the extent to which team members must share materials, infor- mation, or expertise in order to perform their jobs. Team diversity: diversity has both positive and negative effects on teams.

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