MHR 405 Chapter Notes - Chapter 9: Codebook, Nonverbal Communication, Channel (Communications)

• School: Ryerson University
• Department: Human Resources
• Course: MHR 405
• Professor: Franklin Ramsoomair

Document Summary

Relies on variety of coordinating mechanism frequent, time and acute communication helps effectively synchronize their work. Communication plays a central role in organizational learning. Decision making: allows information to be passed in order to make decisions. Change in behaviour: alter of beliefs, feelings ad behaviour when communicating with others. Ex: when coworkers communicate subtle nuggets of wisdom like how to avoid office drama. Communication effectiveness is dependent on the ability of the sender and receiver to efficiently and accurately encode and decode information. Communication channel prophecy: the sender and receiver are both motivated and able to communicate through the communication channel. Similar codebooks: distinction of gestures, symbols, language and other tools if the sender and receiver have similar meaning they will be able to communicate easily. Shared mental models of communication: they have a common understanding of environment relating to the information, so less communication is necessary to clarify meaning about that context.