MHR 405 Chapter Notes - Chapter 2-4: Emotional Labor, Confirmation Bias, Genetic Code

• School: Ryerson University
• Department: Human Resources
• Course: MHR 405
• Professor: Kristyn Scott

Document Summary

Tends to wane over time when not in us: r role perceptions, 1. Employees have accurate role perceptions when they understand the specific tasks assigned to them, 2. the priority of those tasks, and the 3. preferred behaviours or procedures for accomplish the assigned task: s situational factors . If employees did what their job required to do, the company would fall apart. This results in loss for the company and less productivity: some important roles needed from the company are. 28 - 48: personality relatively enduring pattern of thoughts, emotions and behaviours that characterize a person. Along with the psychological processes behind those characteristics. Personality determinants: nature versus nurture: nature genetics or hereditary origins the genes that we inherit from our parents. Genetic code not only determines our eye color, skin tone and physical shape, but also affects our attitudes, decisions and behaviour: nurture person"s socialization, life experiences, and other forms of interaction with the environment.