GMS 200 Chapter Notes - Chapter 13: Precedent, Opportunism, Design Thinking

• School: Ryerson University
• Department: Global Management Studies
• Course: GMS 200
• Professor: Ado Abdoulkadre

Document Summary

Gms 200 chapter 13: information and decision making. Knowledge worker: someone whose value on the organization rests with intellect instead of their physical capabilities. Intellectual capital: shared knowledge of a workforce that can be used to create wealth. Information: data made useful for decision-making; drives management functions. Analytics (business/management analytics): systematic gathering and processing data to make informal decisions. Information technology: helps acquire, store and process information. Business intelligence: taps information systems to extract and report data in organized ways that are helpful to decision makers. Use executive dashboards to focus on important things. Exchange with external environment: gather intelligence information and provide public information. Exchange within the organization: facilitate decision making and problem solving. Management information systems (mis): use it to collect, organize and distribute data for use in decision-making. Opportunities for faster decision-making, better use of timely information and better coordination of decision and actions.