COMM 251 Chapter Notes - Chapter 14: W. M. Keck Observatory, Jargon
Document Summary
The shared social knowledge within an organization regarding the rules, norms, and values that shape the attitudes and behaviours of its employees. Aspects of an organization"s culture than employees and outsiders can easily see or talk about. The images an organization uses, which generally convey messages. The organization"s buildings and internal office design. The jargon, slang and slogans used within an organization. Anecdotes, accounts, legends and myths passed down from cohort to cohort within an organization. The daily or weekly planned routines that occur in an organization. Formal events, generally performed in front of an audience of organizational members. The beliefs, philosophies, and norms that a company explicitly states. A culture created within a small subset of the organization"s employees. A subculture whose values do not match those of the organization. The primary process by which employees learn the social knowledge that enables them to understand and adapt to the organization"s culture.