COMMERCE 2OC3 Chapter Notes - Chapter 7: Electronic Funds Transfer, Funeral Director, Financial Services
Document Summary
Process (or transformation) strategy: an organization"s approach to transforming resources into goods and services. Every good or services is made using a variation of one of the four process strategies: 1) process focus, 2) repetitive focus, 3) product focus 4) mass customization. Process focus: a production facility organized around processes to facilitate low-volume, high variety production. This focus could take place in a factory, where the process are departments devoted to welding, grinding etc, or an office where processes might be accounts payable, sales, and payroll. These process provide flexibility as products move between processes, each process is designed to perform a wide variety of activities and handle frequent change, thus often called intermittent processes. Repetitive process: a product-oriented production process that uses modules. Widley used in the assembly of automobiles and household appliances, it has more structure and consequently less flexibility than a process-focused facility. Modules: parts or components of a product previously prepared, often in a continuous process.