COMMERCE 2BC3 Chapter Notes - Chapter 7: Job Enrichment, Performance Management, Employee Engagement
5 Jan 2017
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Voluntary turnover: turnover initiated by employees (often whom the company would prefer to keep). Progression of withdrawal: the theory that dissatisfied individuals enact a set of behaviours in succession to avoid their work situations. Behaviour change: voicing opportunities for lower level employees often results in organizational improvements and prevents turnover. Physical job withdrawal: i. e. moving to different department. Psychological withdrawal: mentally disengage themselves from the job until a better one comes along. I. e. they may be on the job but their minds are elsewhere. Job satisfaction: a pleasurable feeling that results from the perception that a job fulfills or allows for the fulfillment of important job values. Job enrichment: the process of enriching jobs that are boring, repetitive, or low in scope through interventions such as ensuring workers have opportunities for input into important organizational decisions involving their work. Prosocial motivation: the degree to which people are energized to do their jobs because it helps other people.
