COMMERCE 1E03 Chapter Notes -Instant Messaging, Business Process, Information System
16 Dec 2014
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Document Summary
To manage knowledge, a company must learn how to share info throughout the organization and to implement systems for creating new knowledge. Data is raw, unanalyzed, and unorganized facts and figures. Information is the processed and organized data that can be used for managerial decision making. In the 1970"s, business technology was known as data processing the primary purpose of data processing was to improve the flow of financial information. In the 80"s, business technology became known as information systems; its role changed from supporting the business to doing the business (i. e. customers interacting with technological tools such as atms and voice mail) Business technology then became information technology (it), technology that helps companies change business by allowing them to use new methods. The role of the cio (chief information officer) is to help the business use technology to communicate better with others while offering better service and lower costs.
