MGCR 222 Chapter Notes - Chapter 2: Workplace Deviance, Absenteeism, Human Capital

• School: McGill University
• Department: Management Core
• Course: MGCR 222
• Professor: Patricia Hewlin

Document Summary

Mgcr222 chapter 2 notes: attitudes and job satisfaction. Cognitive components description of or belief in the way things are; sets the stage for the more critical part of an attitude. Affective component the emotional or feeling segment of an attitude can lead to behavioural outcomes. Behavioural component describes an intention to behave in a certain way toward someone or something. Cognitive dissonance any incompatibility an individual might perceive between two or more attitudes or between behaviour and attitudes. Any from of inconsistency is uncomfortable and that individuals will therefore attempt to reduce it. Desire to reduce dissonance depends on moderation factors, including importance of the elements creating it and the degree of influence we believe we have over them. Moderating variables importance of the attitude, its correspondence to behaviour, its accessibility, the presence of social pressures, and whether a person has direct experience with the attitude.