MARK 201 Chapter Notes - Chapter 15: Apidae, Mobile Marketing, Direct Marketing
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MAKR 201
Chapter 15
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Direct, Online, Social Media, and
Mobile Marketing
Direct and digital marketing
Direct and digital marketing: engaging directly with carefully targeted individual consumers and
customer communities to both obtain an immediate response and build lasting customer
relationships
The new direct marketing model
-Supplemental medium
-New model for doing business
-Sole approach for some
Rapid growth of direct and digital marketing
-Fastest-growing form of marketing
-$8B in annual direct marketing expenditures
-$51B in annual sales
-Continues to become more Internet-base: fastest-growing form of direct sales
Benefits direct and digital marketing to buyers and sellers
Forms of direct and digital marketing
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Document Summary
Direct and digital marketing: engaging directly with carefully targeted individual consumers and customer communities to both obtain an immediate response and build lasting customer relationships. Continues to become more internet-base: fastest-growing form of direct sales. Bene ts direct and digital marketing to buyers and sellers. Digital and social media marketing: using digital marketing tools such as websites, social media, mobile apps and ads, online videos, email and blogs that engage consumers anywhere, any time via their digital devices. Multichannel marketing: marketing both through stores and other traditional of ine channels and through digital, online, social media, and mobile channels. Online marketing: marketing via the internet using company websites, online ads and promotions, email, online video and blogs. Marketing websites: a site that interacts with consumers to move them closer to a direct purchase or other marketing outcome. Banded community website: a site that presents brand content that engages consumers and creates customer community around a brand.