HRM 4410- Final Exam Guide - Comprehensive Notes for the exam ( 29 pages long!)

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Hrm 4410 strategic human resources management: chapter 1 tanngling with. It is about hard numbers that tell it like it is. It is what all leaders aspire to and what organizations are evaluated by. When any leader utters this scared phrase the bottom line employees should put their heads down and get back to work. In this new bottom line the soft stuff is as important as the hard stuff because it is builds customer, investor, and employee confidence about the future. Because leaders want to build confidence about the future, they need to discover a new bottom line, one focused on creating value through people and organization. When they do so, they will find that remarkable things happen. Employees are more committed, customers more satisfied and investors are more confident. He replied - he worried about his firm"s price/earnings ratio because it was half of that of his largest competitor.