What does Joseph M. Juran mean by the following?

1. Definition for quality: Fitness for use

2. General Approach: General management approach to quality, especially human elements

3. Improvement Basis: Project by project team approach, set goals

4. Cost of quality: Quality is not free, there's an optimum

5. Vendor Rating: Yes, but help supplier improve

 

 

What does the quality guru Edward Deming  mean by the following:

Evaluate briefly the philosophical stance of Quality Gurus: Philip Crosby and
Joseph Juran on the following thematic areas:
i. General Approach to Quality
ii. Structure
iii. Performance Standards/Motivation
iv. Cost of Quality
v. Improvement basis

TQM has been defined in various ways and studies have shown that customers perceive quality-based value. Given this perspective discuss the quality perspectives held by the quality Guru’s Crosby Deming and Juran in the areas of

1. Definition of quality
2. General Approach

     3. Improvement Basis

     4. Cost of Quality

     5. Vendor Rating