1. Based on your readings and/or personal experience, provide a specific situation that demonstrates how Human Resources contributed to improving quality within an organization.

Use at least two recent and credible sources to support your opinions.  

Book: Chapters 1-4

Noe, R., Hollenbeck, J., Gerhart, B., & Wright, P. (2022). Fundamentals of Human Resource Management, (9th ed.). New York, NY: McGraw- Hill Education.

Which of the following is NOT part of the strategic human resource management process?

A. Plan for human resources needs.

B. Establish a grand strategy.

C. Recruit and select people.

D. Orient, train and develop personnel.

E. Negotiate employment contracts.

Strategies, Trends and Challenges in Human Resources Management 13. The policies, practices, and systems that influence employees' behaviour, attitudes, and performance refers to: a) Human capital b) High-performance work system C) Human resource management (HRM) d) Job design e) Productivity