Question

Case Study–A Practical Approach to Information CommunicationsTechnology IT Governance Committee: Assume that you are part of thehighly qualified IT Governance Committee employed by one of theUS’s largest pizza company named as ‘Mama’s Pizzeria’ a pizzacompany which is internationally recognized and one of thedelicious pizza company globally. Your IT Governance team comprisesof 5 members who are as follows: IT Governance team Member 1 -Chief Executive Officer (CEO) Member 2 - Chief Financial Officer(CFO) Member 3 - Chief Marketing Officer(CMO) Member 4 - ChiefInformation Officer(CIO) Member 5 - Chief Technology Officer CTO)Your IT Governance Committee is in-charge of governing the overalldevelopment and operation of IT/IS systems and has severalimportant responsibilities such as:  Aligning IT investments tobusiness strategy. Investing funds and resources in the mostbeneficial IT systems will enhance the long-range goal of achievingthe business strategy.  Budgeting funds and personnel for the mosteffective use of the IT systems.  Overseeing and prioritizingchanges to IT systems. Within organizations, many user groups willconcurrently request improvements or changes to their sub- systemwithin the IT system and prioritizing these requests according tothe best match to the business strategy and the feasibility ofdesigning, developing and implementing the necessary changes. Developing, monitoring and reviewing all IT operational policies.The organization will maintain policies and descriptions ofprocedures for operating and developing its IT systems. Developing, monitoring and reviewing security policies. Theorganization will maintain policies and descriptions of proceduresrelated to security.  Establishing systems development processthat controls the initiation, approval, development and maintenanceof those changes. This process called the systems development lifecycle (SDLC) can be generally described as the systematic stepsundertaken to plan, prioritize, authorize, oversee, test andimplement large-scale changes to the IT system. Your IT GovernanceTeam comprising of the above members’ and positions’ has beenengaged to carry out its duties as per the requirements in thesections hereafter. Section 4 – To be completed by the ‘ChiefInformation Officer’ of the IT Governance Team You are the ChiefInformation Officer of Mama’s Pizzeria involved as part of the ITGovernance team to provide your opinion and solutions for thefollowing questions: This section presents a process map (Exhibit4.1), a document flowchart (Exhibit 4.2), and a data flow diagram(Exhibit 4.3) for a small, local restaurant. In those exhibitsmanual records and documents as well as manual processes aredepicted. On the basis of the case information and the 3 exhibitsmentioned, complete the following requirements: Required: To answersome of the questions here, you may have to do research about ERPsystems on the Internet. One example of a website with informationabout accounting software is www.accountingsoftware411.com orwww.2020software.com 4. What advantages could Mama’s Pizzeriaexpect by upgrading to an ERP system? 5. As Mama’s Pizzeriaconsiders modules to purchase, which four or five modules do youbelieve would be most critical? Why? 6. Which method ofimplementation of an ERP system do you suggest for Mama’s Pizzeria?Why? 7. Recommend two or three ERP systems that would beappropriate for Mama’s Pizzeria. be specific with respect to thename of the ERP software system and the provider company. Whenmaking these recommendations consider the size of Mama’s Pizzeriaand, therefore, what it might be able to afford.