ACC10008 Lecture Notes - Lecture 1: Stamen, Data Analysis, Data Quality

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4 May 2023
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Refunds : you must offer a refund to customers if they"ve told you within 14 days of receiving their goods that they want to cancel. They have anther 14 days to return the goods onci they"ve told you. They do not have to provide a reason. Exchanges : when you have a major problem with a product, you have the right to ask for a replacement or refund. Replaced products must be similar to the original product. Refunds should be the same amount you paid and given to you in the same form as your original payment. Misleading conduct: it is illegal for a business to engage in conduct that misleads or deceives or is likely to misleads or deceive consumers or other businesses. This law applies even if you did not intend to mislead or deceive anyone or no one has suffered any loss or damage as a result of your conduct.

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