GEN BUS 302 Lecture Notes - Lecture 5: Organizational Citizenship Behavior, Casual Dating, Civic Virtue
21 Apr 2016
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Document Summary
A has to precede b (a has to occur before b in time) All other alternative explanations for the variance (change) in b have to be eliminated. Job performance - is the value of the set of employee behaviors that contribute, either positively, or negatively, to organizational goal accomplishment. Includes employee behaviors that are directly involved in the transformation of organizational resources into the goods or services that the organization produces. Routine task performance - involves well-known responses to predictable demands. Adaptive task performance - involves responses to task demands that are novel and unusual. Creative task performance - is the degree to which individuals develop ideas or physical outcomes that are both novel and useful. Job analysis - list of activities involved in a job is generated. Occupational information network - is an online database that includes, among other things, the characteristic of most jobs in terms of tasks, behaviors, and the required knowledge, skills, and abilities.
