MGMT 3000 Lecture Notes - Lecture 14: Social Proof, Centrality, Pole And Polar

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Power vs. influence: power- potential of one group to influence the behavior, or attitudes. Forms of interpersonal power; positional power: legitimate the dean, reward- lyons reward power is high in this class, coercive- ability to punish another, expert- based on having specialized knowledge or skills. Get good at something: referent- personal liking an individual has for another. Positional power- form authority, centrality, flexibility- professor has a lot of this to this class. Personal power- expertise, effort, attractiveness- lyons in his department is this. Reactions to power: top executives- determine distribution of resources, employee reactions to the exercise of power. Resistance- do(cid:374)"t wa(cid:374)t this, happe(cid:374)s whe(cid:374) people rely too (cid:373)uch o(cid:374) positional: empowerment- push power down, delegate. What i wa(cid:374)t a(cid:374)d you wa(cid:374)t do(cid:374)"t (cid:373)atch. Informational asymmetry- seller has all the power in a used car scenario. Dependence asymmetry- care the least has the most power, care the most has the least.

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