EDUC745 Lecture 2: 3_3_2020
4 Mar 2020
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Attending to verbal and nonverbal behavior - look for responses to your behavior. Listen first, then respond (to facilitate exchange) Contribute in ways that do not waste team time. Speak clearly and use vocabulary that others can understand. Definition of communication - exchange of info and ideas. Room temp, sound, physical appearance of others, lights. Communicator provides info to another, sometimes without face to face communication. Face to face but is basically one-way. Receivers may give feedback to demonstrate understanding. What you bring to the situation independent of the situation itself - your lens. Your experiences, professional background, expectations, beliefs, attitudes, etc. Concern for others leads to an emphasis on emotions and interests. Primary concern is efficient communication within a time frame. First concern is the complexity of the content. Primary concern is for a well-organized and succinct presentation of info. Show a desire to understand the person and situation.
