MEM 2221 Lecture Notes - Lecture 21: Homeostasis, Capital Expenditure, Middle Management
11 Dec 2019
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Controlling - compelling events to conform to plans, ensure that the organization does what management wants it to do. Closed loop/automatic/cybernetic control - monitors and manages a process by means of a self regulating system. Essential to have a strong internal feedback system. Open loop/noncybernetic control - requires an external monitoring system to complete the control loops. The control system may provide warning of variance from planned values but requires human judgment to determine appropriate action. Even closed loop controls have open loop aspects (a human must set the standard) Good for continuing processes or corrective actions. Past gives information on how to act in the future but sometimes you cannot afford to wait until an activity is completed before examining it. Put in place checkpoints to examine the system. A system that can predict the impact of current actions/events/future outcomes so that current decisions can be adjusted to assure that future goals will be met.
