CNED 3053 Lecture 5: 98Responding
9 Sep 2016
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Document Summary
Makes the helpee feel attacked if they are bombarded by questions. Magician: tries to make the problem disappear by telling the helpee it isn"t really. Foreman: believes that if you stay busy, there will be no problem. This is what you need to do guy. Lacks empathy and wants to place the focus on one"s self. Historian: uses excessive self-disclosure (personal stories) to replace empathy. Florist: uses compliments, optimism, & gushiness for distance. The apologizer: i"m sorry to hear that guy.
