MGMT 160 Lecture Notes - Lecture 10: Digital Footprint, Telecommunications Network
Document Summary
Value creating vs value claiming behaviiro (negotiation) Ensuring psychological safety, fair decision-making processes , managing interpersonal con ict. Formal organization structures, roles, responsibilities, goals and human resource practices as laid out by the organization. Informal organization everyday social interactions among employees that cut across departments and divisions and allow for fast completion of tasks. When the informal network doesn"t match the form alone, it can be a sign that the formal structure is not set up well to facilitate organizational goals. Organizational politics also take place here (informal, unof cial, behind-the-scenes efforts to: sell ideas/in uence others, increase individual power, achieve other ends) Social networks: a way to measure the informal org. The complexity of communication and interaction in organizations makes it impossible to identify using only our intuition. A social network is a map of the relationships between individuals. A social network analysis (sna) is a systematic effort to examine the structure of social relationships in a group.