MGMT 160 Lecture 4: MGMT 160 L4

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Frame the decision as a judgement call. Limit the number of options to be considered. Ask individuals to refrain from forming individual recommendations. Do not start with a straw poll. Frame the decision as a shared problem to be solved. Generate alternatives (what are the possible solutions or options?) Identify the relevant criteria (what factors will you consider in the decision?) Determine the optimal decision (maximize the criteria you value) Pay attention to who is participating and who has a lot of in uence. Use breadth of team"s knowledge and expertise. Express your true options and don"t just express what you think others are thinking and feeling. Present solid justi cations for your position and demand that same from others. Create norms that forster differences in opinions. By design, organizations are lled with people who have different info, expertise, ideas. Consider the role of process in your future teamwork:

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