04:189:101 Lecture Notes - Lecture 12: Assertiveness, Groupthink, Contrived

• School: Rutgers University
• Department: Communication and Informatio
• Course: 04:189:101
• Professor: Marie C.Haverfield

Document Summary

Groups generate many demands and opportunities: develop, adapt. Multiple members working on activities, working on decision making, more resources for problem solving o. Effort to develop consensus and goals, to keep members informed, to counteract pressure to conform, leadership required. Pursue a need: meet goals (includes socializing and networking) o. Task and social dimensions: productivity and morale of the group. Primary objective is productivity: duplicated activity group: all members are doing the same thing, assembly line group o. Judgmental problem-solving and decision making group: make decisions. Morale type groups: assist in member achieving personal goals, good morale groups can enhance productivity o. Regardless of the type, groups should balance both productivity and morale. Most groups serve combination of task, personal, and social goals. Many interpersonal linkages in groups, requiring a lot of communication. Circle: each group member interacts with 2 designated individuals. All-channel: each member can communicate with everyone in the group.