MGT 250 Lecture Notes - Lecture 8: Workplace Violence, Verbal Abuse
14 May 2018
School
Department
Course
Professor
• Types of Workplace Deviance:
1. Organizational: can affect tangible & intangible assets.
o Minor:
▪ Production Deviance: hurts quality & quantity of work produced.
❖ Leaving early
❖ Taking excessive breaks
❖ Intentionally working slowly
❖ Wasting resources
2. Interpersonal:
o Minor:
▪ Political Deviance: using one’s influence to harm others in the
company.
❖ Showing favoritism
❖ Gossiping about coworkers
❖ Blaming coworkers
❖ Competing non-beneficially
3. Organizational:
o Serious:
▪ Property Deviance: unethical behavior aimed at company property/
products.
❖ Sabotaging equipment
❖ Accepting kickbacks
❖ Lying about hours worked
❖ Employee Shrinkage:
find more resources at oneclass.com
find more resources at oneclass.com
Document Summary
Types of workplace deviance, organizational: can affect tangible & intangible assets, minor, production deviance: hurts quality & quantity of work produced. Wasting resources: interpersonal, minor, political deviance: using one"s influence to harm others in the company. Competing non-beneficially: organizational, serious, property deviance: unethical behavior aimed at company property/ products. Overcharging for products & then pocketing the difference. Accounts for 43% of theft from u. s. retailers. Employee theft cost u. s. retailers more than shoplifters do. Survey of 25 large retailers across 23,250 stores found: 1 out of 38 employees is caught stealing each. A dishonest employee steals 6x as much as typical shoplifter. 58% of office workers acknowledge taking company property for personal use: interpersonal, serious, personal aggression: hostile/aggressive behavior towards others. 1993 16 of every 1,000 employees experienced nonfatal. Today dropped to 5. 4 incidents per 10,000 full-time workplace violence. workers. 2014 403 people were killed at work.
