MGT 3200 Lecture Notes - Lecture 32: Work Group, Hawthorne Effect, Organizational Culture
Document Summary
A group is defined as two or more people who interact regularly to achieve a common goal: informal and formal groups. Informal develop naturally and may not support an organization"s goals: deliberately created to achieve a specific goal, emphasize authority and position, specialized roles and work duties. Examples of formal groups are departments, task forces, committees, and project teams. The hawthorne studies showed that informal groups have a profound effect on productivity/organizational success. Remember the norm of restricted output and binging. emphasize personal and social relations help satisfy social needs of employees. The four needs satisfied by groups are: social, esteem, security, and reality needs. The only need that groups satisfy which is not included in maslow"s hierarchy is the reality need. A reality need is when one uses the group to check out the validity of one"s perceptions about an event. The group allows you to verify your feelings and perceptions.
