PHYSICS 102 Lecture Notes - Lecture 21: Operations Management, Professional Certification, Reference Model
Document Summary
Management: why study operations and supply chain management? (=operations). The operation function is the collection of people, technology, Every organization must make a product or provide a service that someone values. The common thread is that each organization has an operations function the organization"s products or services. These manufacturers and services providers are linked together through physical flows, information flows, and monetary flows. The traditional way to think about operations is as a transformation process that takes a set of inputs and transforms them in some way to create outputs ( either goods or services) that a consumer values. Figure 1. 1: nearly all operations activities require coordination with other business. Inputs to operations cam come from many places and take many different forms materials, intangible needs, information. Operations management = the planning, scheduling, and control of the activities that transform inputs into finished goods and services. Vandermeulen chlo issues. value to their customers while making the best use of resources.