ENG ELC 220 Lecture Notes - Lecture 18: Nicolaus Bruhns, Phatic Expression, Crisis Communication
Document Summary
Informational monitor (infos), disseminator (sharing infos), spokesman (represent) Decisional: entrepreneur, disturbance handler, resource allocator, negotiator. Bruhn"s 3 dimensions of integration: content, form and time. Controlling communication: crisis communication, complaints system, corporate language. Shannon-weaver model: two-way radio system: users talk & listen, code, distortion. Jakobson: poetic (message itself), mealinguistic (discuss itself), phatic (ends conversation) Thun"s four side model: facts, self-revelation, relationship, appeal. Mode (meaning through symbols): linguistic, visual, gestural, audio, spatial, olfactory, haptic. Multimodality: use of different modes to persuade (costumers, etc) Displacement (abstract), arbitrariness (random, no direct connection between words), duality (meaning), productivity (combi), cultural transmission (not inheritable) Sapir-whorf hypothesis: linguistic relativity, perceiving cultures through languages. Text form of making meaning in context. Discourse language in use, embedded in and analysed together with its social context, a way of talking and writing that is distinctive of a particular social domain or group. Conversational implicature: filling gaps in the surface of a conversation, shared repertoire.