COMM 1 Lecture Notes - Lecture 23: Identity Management, Verbal Abuse
Document Summary
Imagine you are working on a group project and you really need a good grade. And you get two grades: overall group grade, individual grade. Dude i know you"re having a hard time right now but could you please do your part of the research. But if if you can"t do it we can talk to the ta and put you in a group that has a presentation next week. We have multiple ways to encode any message. Basic: to be clear about the objective you have to accomplish. Secondary goal: maintain face (have to show that you want respect . This is the most important thing in my life. But really i"m a nice guy how do you. For example, it"s difficult to be direct and polite at the same time. Ex) how do you tell employee your work isn"t good enough. Secondary goals: identity management (for you and other person)