MGT 3501 Lecture Notes - Lecture 9: Six Sigma, Control Chart
Document Summary
Every company should use a run chart to take a look at their process at real time . Y-axis = what you"re trying to measure. Can focus on the specific month that data change or is significant. Great for finding the root cause of a process. Lead and act as a guide to give starting points as to where the defects could be occurring. The categories are where defects would have occurred. Could be equipment related, personnel, procedure, material, or customer information. Helps you not miss anything or not forget to include anything. Acts as the starting off point to make sure you write down anything or everything that could cause the defect, then windle down. As long as our process output is between the lower limit and upper limit, this process is under control, no need to look at defects.
