COMM 101 Lecture Notes - Lecture 6: Hearing Loss
Document Summary
Hearing is physiologically perceiving sound; listening is the process of recognizing, understanding, and interpreting the message. The degree to which we are willing to listen is the affective component. The cognitive component involves selecting, attending, and understanding. The behavioral component includes recalling information to communicate, remembering and responding, giving feedback. Active listeners make choices about selecting, attending, and so on, and are more competent than passive listeners. Listening fidelity is the degree to which the thoughts of the listener agree with the intentions of the source of the message. People-oriented listeners listen with relationships in ind. Content- oriented listeners carefully evaluate what they hear. Time-oriented listeners prefer information that is clear and to the point. Listening well helps your career, saves time and money, creates opportunities, strengthens relationships, and helps you achieve goals. Informational listening is used to understand a message. In critical listening, you evaluate information, evidence, ideas, or opinions.
