SMG IS 223 Lecture Notes - Lecture 4: Trulia, Redfin
Stakeholders and Factors
management Greater strategic focus; largest
project sizes; longest project durations
Steering committee Cross-functional focus; greater
organizational change; formal cost-benefit analysis; larger and riskier
projects
User department Narrow, non-strategic focus; faster
development
Is executive Focus on integration with existing
systems; fewer development delays; less concern with cost-benefit
analysis
Managers and users come from different functional units within the firm and have
narrower interests
Steering committee made of representatives from all across the organization, so will
have broader focus.
IS executive has a better view of costs and benefits and the likelihood of how much time
and resources will be required
Customized Versus Off the Shelf Software
oCustomized software (customized, expensive)
Customizability—tailored to unique needs
Problem specificity—pay only for what is needed
Strategy: Needs Analysis versus Needs Anticipation
Strategy: Take into account affordances and constraints
oOff the Shelf Software (Packaged Software) (tested, cheaper, faster)
Less costly than customized systems
Faster to procure than customized systems
Of higher quality than customized systems
find more resources at oneclass.com
find more resources at oneclass.com
Document Summary
Greater strategic focus; largest project sizes; longest project durations. Steering committee cross-functional focus; greater organizational change; formal cost-benefit analysis; larger and riskier projects. Focus on integration with existing systems; fewer development delays; less concern with cost-benefit analysis. Managers and users come from different functional units within the firm and have narrower interests. Steering committee made of representatives from all across the organization, so will have broader focus. Is executive has a better view of costs and benefits and the likelihood of how much time and resources will be required. Customized versus off the shelf software: customized software (customized, expensive) Problem specificity pay only for what is needed. Strategy: take into account affordances and constraints: off the shelf software (packaged software) (tested, cheaper, faster) Off the shelf for erp: needs analysis vs needs anticipation. Needs analysis- formal method for listening to users in the design process e. g. focus groups, detailed time studies.