CIS 2200 Lecture Notes - Lecture 2: Sales Process Engineering, Business Process, Strategic Planning
9 Sep 2016
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Document Summary
A business process is a standardized set of activity that accoplish a specific task. It transforms inputs into outputs for another person or process. A workflow includes the tasks, activities & responsibilities required to execute each step in a business process. Business process re-engineering (bpr) is the analysis & redesign of workflow within and between enterprise. It is essential to establishing & maintaining competitive advantage. The management of information flows between & among activities in a supply chain to maximize total supply chain effectiveness & corporate profitability. The management of all aspects of a customer"s relationship with the organization to increase customer loyalty and retention and an organization"s. The integration of all departments and functions throughout an organization into a single it system, so that employees an make decisions viewing enterprise wide information on all business operations. Apple can determine who is buying what products. Apple can determine the buying pattens of these customers.
