MGT 500 Lecture Notes - Lecture 23: Active Listening, Organizational Culture, Ethical Movement

• School: Ball State University
• Department: Management
• Course: MGT 500
• Professor: Ronda Smith

Document Summary

As cultures are created, it is important to incorporate ethics into the cultural norms form the very beginning. Managers must be visible role models and communicate ethical expectations. Training on ethical behavior and guidelines must be done and ethical acts must be rewarded while unethical acts need to be punished. In addition, there must be protective mechanisms in place to assist the workers in behaving ethically. Developing an ethical culture: be a visible role model, communicate ethical expectations, provide ethical training, visibly reward ethical acts and punish unethical ones, provide protective mechanisms. A positive culture is one that emphasizes the following: building on employee strengths, rewarding more than punishing, emphasizing vitality and growth of the employee. A positive organizational culture is one that builds on employee strengths so that employees can develop and grow. It also rewards more than it punishes, so employees are not afraid to try new things and feel good about what they are contributing.