NURS 4526 Lecture Notes - Lecture 2: Health Professional, Eye Contact, Human Science
Document Summary
Common themes of both the messner & parse article are to listen, understand, respect & discover the meaning of behavior. Therapeutic communication is an expectation of the cno. What we communicate with our patients is important but also how we communicate is imp. Aspects of communication that promote a collaborative relationship with client and fam include: setting for communication, timing of certain communication, the use & terminology/jargon, family"s own culture and language, non-verbal body language, tone of voice and eye-contact. Comparison of dialogue, assessment interview, and social conversation. Implicit values, congruent with medical model; natural science perspective. Eye contact not done in some cultures etc. To understand the meaning from the person"s perspective. To gather information that is important to the nurse or doctor. The nurse is fully present with persons ( true presence"); bearing witness; offering unconditional regard; honouring persons as they are changing (parse)
