MGMT 1000 Lecture Notes - Lecture 9: Nonverbal Communication, American Steel, Superconductivity
Document Summary
Customers, suppliers, governments, communities, competitors, future generations (can be both local and global stakeholders) "unattractive" industry: combination of forces drive down overall profitability. Very "unattractive" industry: approaches "pure competition" (available profits for all firms are driven to normal profit) Example of forces: bargaining power of customers, threat of new entrants, bargaining power of suppliers, threat of substitute products, competitive rivalry within an industry. Leadership characteristics needed in the future: treating others with respect, understanding globalization, communication with a clear vision. Develop global leadership skills by: recognize the impact of globalization, demonstrate adaptability, gaining a variety of experiences for conducting global business, learn to make decisions that incorporate considerations, help others understand the importance of globalization. Dialogue offers a means of exploring issues where different stakeholders hold deep/conflicting views. Its aim is to arrive at a collective understanding rooted in a deep appreciation of core issues.