HRM 3440 Lecture 1: Unit 1 Notes
16 Dec 2017
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Document Summary
Only 30% of us workers are engaged at work, feeling committed and motivated and satisfied. Managers account for 70% if the dissatisfaction felt by employees, there is a clear correlation between satisfaction and employee manager relationship. The disengagement cause by bad managers costs us businesses million each year in turnover, hiring and training. The managerial roles in this category involve providing information and ideas. Figurehead as a manager, you have social, ceremonial and legal responsibilities. You"re expected to be a source of inspiration. People look up to you as a person with authority, and as a figurehead. Leader this is where you provide leadership for your team, your department or perhaps your entire organization; and it"s where you manage the performance and responsibilities of everyone in the group. Liaison managers must communicate with internal and external contacts. You need to be able to network effectively on behalf of your organization. The managerial roles in this category involve processing information.
