HRM 3410 Lecture Notes - Lecture 5: Action Learning, Active Listening

• School: York University
• Department: Human Resources Management
• Course: HRM 3410
• Professor: Ken Mc Bey

Document Summary

Lecture: the trainer presents to trainees the content to be learned. Large amounts of information can be provided to large groups in a relatively short period at minimal expense; Limit major points and break the lecture into a number of segments; Conclude the lecture with a summary of key learning points, followed by a q&a session. Discussion: two-way communication between trainer and trainees, as well as among trainees. It is effective for the development of critical thinking skills, social and interpersonal skills. Ensure that one trainee does not dominate the discussion; Be aware of reading speed and literacy skills of trainees. Case study: trainees discuss, analyze, and solve it is effective for the development of analytical and problem- solving skills; It can encourage creativity and improve the organization of thoughts and ideas. problems based on a real situation. Write the case based on a real organizational situation; Case incident: one problem or issue is presented for analysis.