ADMS 3422 Lecture 6: CH6 PPT book notes

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At the end of this chapter, you will be able to discuss: The growing role of management in the industrial relations system. The relationship between business and industrial relations strategies. The various management strategies as they relate to unionization; and. Third actor (government) did little for employees. E(cid:373)ployee"s per(cid:272)eptio(cid:374) of fair treat(cid:373)e(cid:374)t at work. E(cid:373)ployees" per(cid:272)eptio(cid:374) of fair(cid:374)ess i(cid:374) the out(cid:272)o(cid:373)es of workpla(cid:272)e de(cid:272)isio(cid:374)s. E(cid:373)ployees" per(cid:272)eptio(cid:374) of fair(cid:374)ess i(cid:374) workpla(cid:272)e pro(cid:272)edures. Ir decisions are made at three levels. Part if not all of the operations will be unionized. Management tries to limit the spread of unions in the firm. Management works to remove the union wherever it exists at work. Provides all of the advantages of unionization. Voice, due process, alternative forms of collective relationships. Processes for employee participation in workplace decisions. Total quality management (tqm) and lean production. Work arrangements that differ from the norm. Management perspectives evolve with changing market conditions. Goals linked to efficiency and firm performance.

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