ADMS 1000 Lecture 5: Lecture 5b- midterm review
6 Feb 2019
School
Department
Course
Professor
Lecture 5b: midterm review
Lecture 1:
- External environment of business: 7 factors
o Know the different factors and what happens
o Labour market factor; how do you manage employees
Lecture 2:
- KNOW THIS *3 roles of managers
- Functions of managers; plan, organize, control and lead
- Scientific management and benefits of standardization
- Administrative management
o Unity of command → report to one manager
o Division of labour → jobs were simplified to make more efficient and effective
- KNOW THIS *bureaucratic management
o Rules and procedures: idea of policy books, make it clear
o Hierarchy of authority: how many levels of management, also unity of
command thought → one person to report to
o Impersonality: no bias, no favoritism, all based on qualifications
o Selection and promotion:
- The human relations movement: people are not just machines, work for economic
reasons, acknowledged, recognized to feel like they belong
o Hawthorne effect
▪ Effect with lighting
▪ Two groups:
• 1 group optimal lighting
• 2nd group really poor lighting
• productivity increased with both groups because of the
hawthorne effect: knowing they were being observed and given
attention
- mary parker follet
- chester barnard
- IMPORTANT TO KNOW *contingency approach to management
- Motivation theories: 5 parts
o Everyone has basic needs, once your basic needs have been met → move up
the hierarchy
12
ADMS 1000 Full Course Notes
Verified Note
12 documents
Document Summary
External environment of business: 7 factors: know the different factors and what happens, labour market factor; how do you manage employees. Functions of managers; plan, organize, control and lead. Administrative management: unity of command report to one manager, division of labour jobs were simplified to make more efficient and effective. Important to know *contingency approach to management: everyone has basic needs, once your basic needs have been met move up the hierarchy. 2 types of work specialization (narrow or wide) Decision making source: centralized and decentralized. Important to know level of administration (span of control: tall (narrow span of control) lots of layers of managements, flat (wide span of control) few levels. Formalization: formal/high or informal/low, informal = flexibility to be creative and use individual discretion. Mechanistic vs organic: organic power and authority , roles and responsibility; university, mechanistic manufacturing environment; Virtual organizations: outsourcing, networking, shedding noncore functions, benefits and risks.
