BU354 Lecture Notes - Lecture 6: Competitive Advantage, Human Capital, Visible Minority
Document Summary
Demographic and labour force become more diverse. Increased global business and international work assignments. Technology (more contact with colleagues from other nations and cultures: diversity is a challenge. In some respects, the status quo does work so when should it be challenged and when should it be left alone? (an ill structured problem) Diversity in organizations: diversity workforce requires leaders who understand variety in perspective, needs, values and ways of doing things. Many barriers to optimal diversity management: three dimensions. Effective diversity management adds value to organizations. Includes all types not just obvious (age, gender, race) that contribute to diverse perspectives. Organization culture and workplace environment are key focus points for effective diversity management. Dimensions of diversity: core dimensions: age; sex, gender, sexual orientation; race; religion; ethnicity; culture; In the workplace this includes any human characteristics that influence perspectives mental and physical disabilities: secondary dimensions: education; past work experience; family status; income, recreational interests; geographic location; family background.
