BU208 Lecture Notes - Lecture 4: Active Listening, Maple Syrup, Nonverbal Communication
Document Summary
And of appropriate values, norms, attitudes, and behaviours. Learn our concepts of gender, age and social class. Learn our ideas about: race, ethnicity, religious practices, sexual orientation, physical appearance and ability, regional and national characteristics. Canada is a country of diverse cultures. Foreign-born population second only to australia"s. Artistic, culinary (maple syrup, poutine), literary, humour, musical, political, social elements. No. it can also be based on different by age/generation. Cultural assumptions and expectations determine both the form and content of every business interaction. What are some of the challenges with working with different age group: differences in communication styles, changes in approach to working. Collaborative work styles and tools (adoption technologies, create a conference), team-building events (get to know each other socially) *people"s cultural values and beliefs determine their communication styles. Most information is inferred from the context of a message. Context is less important; most info is explicitly spelled out. Ex) german, scandinavian, and dominant north american cultures.
