BU121 Lecture Notes - Finished Good, Global Reporting Initiative, Mass Production
Document Summary
Looking at ways to operate more sustainably for their future. Critical success factors indicators of business success. Providing quality products and services most clearly linked to operations. Gaining employee commitment (drives innovation and creativity) Encouraging innovation and creativity (which creates new products that fill customer needs) Planning: starts with product - design should be driven with customer"s needs, production types (how its produced which affects the processes) and process. Mass customization: choice of location and facility layout. Link between type of production, process used and layout: resource planning and supply chain management (growing) Make or buy? (quantitative and qualitative decision based) outsourcing makes managing supply chain more involved manage moving parts coming from different countries. Inventory management timing and flow of goods liquidity and finance. How are we getting things to different locations. How are we sending this out: quality and cost control. Variable and fixed costs break even. Quality people expect a specific level of quality.