BU111 Lecture Notes - Lecture 17: Environmental Security
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BU111 Full Course Notes
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Csf: achieve financial performance improve ability to predict/control/cope with environmental uncertainty. Over/mismanagement of stakeholders can make them annoyed/more likely to sue. Promote higher entry barriers maintain uniqueness as fewer companies can enter industry. Promote higher levels of trust and loyalty with customers/employees. Customers/employees know that we respect them, listen to them, won"t try to rip them off. Improve the percentage of successful new product/service introductions. Promote higher levels of operating efficiency and organizational flexibility. Csf: building quality products & services; financial performance. Determined by relative power and willingness to act. Determined by dependence on organization and capacity to expand interdependence. Diagnose them along two critical dimensions of potential for threat and potential for cooperation categorize them. Formulate appropriate strategies both to enhance or change current relationships with those key stakeholders and to improve the organization"s overall situation. Buffering satisfy needs and/or demands of stakeholders. Invite involvement in setting safety/technical standards, appoint to. Stakeholders watch out for themselves and other stakeholders.
