BU111 Lecture Notes - Lecture 20: Corporate Social Responsibility, Grameen Bank, Danone
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: affects customer preferences and worker attitudes and behaviour, standards of business conduct, and corporate social responsibility. Learning how to gain employee commitment stems from understanding what motivates them. Business implication: affects how we live, work, consume and produce. Ethics: individual standards/beliefs regarding what is right and wrong or good and bad. Start with the individual person and their ethical beliefs. Business or managerial ethics: standards of behaviour that guide individual managers in their work: managerial preferences in diamond-e. Groups, individuals or other organizations who are significantly affected by the o(cid:396)ga(cid:374)izatio(cid:374)"s a(cid:272)ti(cid:448)ities. Provides businesses with capacity to operate and rightfully expect something in return. Pay attention to stakeholders who are immediately affected by your decisions. Challenge: stakeholders may have varying and conflicting expectations of an organization: how you balance them depends on managerial ethics, individual ethics and approach to csr. Examples of stakeholders: bank, suppliers, community around your operations, government (you pay taxes to them), physical environment (land, air, water)
