Management and Organizational Studies 1023A/B Lecture Notes - Lecture 4: Job Performance, Dog Sled, Job Analysis

• School: Western University
• Department: Management and Organizational Studies
• Course: Management and Organizational Studies 1023A/B
• Professor: Maco

Document Summary

Training: an organization"s planned efforts to help employees acquire job-related knowledge, skills, abilities, and behaviours, with the goal of applying these on the job, specific training, commitment. Needs assessment: process of determining the training needs for the organization. Readiness for learning: a combination of employee characteristics and positive work environment that permit training, employee characteristics: cognitive ability, motivation, work environment: situational constraints, social support. Self-efficacy: sense of personal control and being able to master one"s environment, factors: performance in similar situations, observing others perform, verbal persuasion, emotional arousal. Include the following: a statement of what the employee is expected to do, acceptable level of performance and conditions, measurable performance measures, resources needed to carry out the desired performance. Training methods: classroom instruction: typically involves an instructor leading a group. The instructor often uses slides, discussions, and case studies: audiovisual training: involves video or audio clips.