Kinesiology 1088A/B Lecture Notes - Lecture 4: Psych

• School: Western University
• Department: Kinesiology
• Course: Kinesiology 1088A/B
• Professor: Stephan Larose

Document Summary

Non-verbal: important part of interpersonal communication and comprises 50% of all communication. Sometimes the message may not be received by the person(s) intended, or can get distorted and therefore not transmitted. Therefore, it is important to know how to effectively send a message. 50-70% of all communication: tend to believe more than verbal. Body language posture, gestures, body position (space): touching (various forms). Facial expressions: voice characteristics (pitch, tempo, volume, rhythm, and articulation). A process focusing on content, intent, and feelings. Important that you listen and not just hear. Plan or prepare to listen and attend: supportive listening behaviour. Can be non-verbal: stand close and face the sender, direct eye contact, facial gestures, open posture. Can be verbal: actively communicate understand and acknowledgement, aware listening. Be flexible to listening according to the situation (use different strategies). Be alert for barriers (i. e. noise) or breakdowns (misinterpretation).