Business Administration 2295F/G Lecture Notes - Lecture 15: W. M. Keck Observatory, Startup Company, Tacit Knowledge

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Organizaional culture: the shared social knowledge within an organizaion regarding the rules, norms, and values that shape the aitudes and behaviours of its employees. Culture is social knowledge among members of the organizaion. Culture tells employees what the rules, norms, and values are within the organizaion. Organizaional culture shapes and reinforces certain employee aitudes and behaviours by creaing a system of control over employees. Why do some organizaions have diferent cultures than others? (p495 figure 15-1: culture components, observable arifacts: aspects of an organizaion"s culture that employees and outsiders can easily see or talk about. Symbols: the images an organizaion uses, which generally convey messages. Physical structures: the organizaion"s buildings and internal oice designs. Language: the jargon, slang, and slogans used within an organizaion. Stories: anecdotes, accounts, legends, and myths passed down from cohort to cohort within an organizaion. Rituals: the daily or weekly planned rouines that occur in an organizaion.

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