Business Administration 2295F/G Lecture Notes - Lecture 10: In-Group Favoritism, Job Satisfaction, Reinforcement
6 Apr 2016
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Document Summary
The capacity to influence others who are in a state of dependence. Capacity not always perceived or exercised. Influence can flow in any direction, influence tactics convert power into actual influence. Others applies to both individuals and groups. Dependence does not imply a poor relationship. Power derived from a person"s position or job in an organization. More legitimate power as one moves up the hierarchy in an organization. Organizations differ in their emphasis and reinforcement of legitimate power (e. g. military vs. university) Works because of socialization (inside and outside of work) Power derived form the ability to provide positive outcomes and prevent negative outcomes. Often backs up legitimate power, but any organizational member can reward. E. g. recommend for a raise, provide compliments. Power derived from the use of punishment and threat. E. g. assign unfavorable tasks, work to rule. Generally ineffective and can provoke employee resistance. Power derived from being well-liked by others. We are influenced by people we like.
