MGMT 2430 Lecture Notes - Lecture 10: Job Performance, Performance Appraisal, Cognitive Dissonance
5 Jul 2019
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Document Summary
Orientation (culture: long term socialization process between employee and employer. Training (skills: short-term efforts to impart information and instructions related to the job. Employee onboarding (orientation: a procedure for providing new employees with basic background information about the firm and the job, it is a long-term, continuous socialization process in which employee and employer expectations or obligations are considered. Socialization: the ongoing process of instilling in all employees the prevailing attitudes, standards, values, and patterns of behavior that are expected by the organization. Purpose of onboarding: culture, part of ongoing socialization process, helps reduce first day jitters and reality shock, foundation for ongoing performance management, improved productivity, improved retention levels and reduced recruitment costs. Content of orientation programs: internal publications (handbooks, newsletters, company history, facility tour and staff introductions, job-related documents and explanation of duties, responsibilities, expected training to be received, performance appraisal criteria. Hr specialist: explains corporate information, follows up over time.
