COM 322 Lecture Notes - Lecture 9: Management System, Fatalism
1 Apr 2018
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Document Summary
Act locally: performance management around the globe: continuous process, performance management systems are pervasive there are cultural differences. Companies should take into consideration of cultural norms but they are not sure how much should be implemented in systems as they change: five performance management universals: (1) congruence between job descriptions and organizational goals: Creating job descriptions that summarize the job duties and needed knowledge, skills and abilities needed (2) training regarding performance management; Providing adequate training to all management (3) measurement of performance based on behaviors and results at the individual and collective levels. The measurement of performance regardless of cultural context, good system and results of an individual and collective. (4) delivering performance feedback using a strengths-based approach: Providing feedback to improve future performance (5) allocating rewards that are meaningful. Last phase of performance management the allocation of rewards: five cultural dimensions relevant to performance management:
